by Amanda Ferrin | Jan 9, 2020 | Hospitality Careers
Your guests are your greatest marketing tool. The satisfaction of your customers can make or break your hotel. Although guest behaviors and preferences change, properties that deliver memorable experiences are rewarded with positive reviews. It’s vital to recognize...
by Joe Rice | Oct 1, 2019 | Hospitality Careers
We have often talked about the type of person you need to be if you are going to have a successful career in the hospitality industry. That mindset will go a long way, but you still need to possess some basic skillsets (or develop them) if you want to be successful....
by Joe Rice | Sep 5, 2019 | Hospitality Careers
If you are working in food and beverage and thinking about entering the hotel industry, your ultimate goal should be to be a Food & Beverage Director. In TV shows and movies, this role is often portrayed by someone in a nice suit, bringing down a major paycheck,...
by Joe Rice | Jun 25, 2019 | Career Advice, Hospitality Careers
For any business, local networking is important. For managers in the hotel industry, it is imperative. As such, it is important to become very involved in the local networking scene, such as trade associations, management networking events, local chambers, etc. This...
by Joe Rice | Jun 18, 2019 | Hospitality Careers
Whether you are just starting out in college or on the first day of your new job after graduation, you have just made a commitment to an industry that is unlike any other in the business world. Your job is to make people happy, to solve their problems, with no...
by Joe Rice | Jun 4, 2019 | Hospitality Careers, Hotel Industry
One of the most powerful tools any hotel operator has today is the review. We have gone over the numbers regarding the importance of reviews several times, so I will not waste your time going over them again. However, what I would like to address is where you should...
