by Joe Rice | Nov 21, 2018 | Hotel Industry, Industry Trends
This time of year, it is quite common to see an influx of international travelers at properties. Making your property more attractive to these guests can open up an entirely new market for your hotel. When these guests are wowed and made to feel at home during their...
by Joe Rice | Nov 20, 2018 | Management
The hiring process can take considerable time and money, which makes making a bad hire all the worse. Rest assured, though, you are not alone. Harvard Business Review estimates less than 20 percent of all hires are actually considered “fully successful,” which leaves...
by Joe Rice | Nov 16, 2018 | Career Advice
Today, most job applications happen online. This means your resume provides the first impression, and it better be a good one. It if is not formatted properly or does not mention the right skills, it will immediately go into the “pile,” never to be seen again. There...
by Joe Rice | Nov 14, 2018 | Hotel Industry, Industry Trends
There is nothing more damaging for a business than a negative review. This is especially worrisome in the hospitality industry due to the personnel interaction a guest has with hotel staff throughout their stay. What is even worse than a negative review is a hotel...
by Joe Rice | Nov 12, 2018 | Hotel Industry, Industry Trends
Facebook has made the dramatic move of replacing business reviews with recommendations. The change first came into effect in August and the impact of the decision is now trickling down into the business world. For the hospitality industry, this presents a tremendous...
by Joe Rice | Nov 9, 2018 | Hotel Industry
Has there ever been a more exciting time to work in the hospitality industry? The last few years have seen significant change, and it was definitely needed, but the future holds even more change for the industry. Management at all levels are finally embracing modern...
by Joe Rice | Nov 7, 2018 | Hotel Industry
One of the biggest changes in how hotel marketing managers promote their property is in how they use social media to improve brand awareness. The days of advertising with only print media have long since passed. With millennials beginning to dominate travel numbers,...
by Joe Rice | Nov 5, 2018 | Hospitality Careers, Hotel Industry, Management
Every hotel general manager wants to increase the bottom line of the hotel to provide more profits for ownership. After room revenue, resort fees, banquet room rental, and food and beverage income, what else is there? Well, a massive profit center is staring hotel...
by Joe Rice | Oct 26, 2018 | Industry Trends
There is a new generation of business professionals and they are more technology savvy than ever. For hotel managers, they also present a significant portion of your business pool. If you want to capitalize on this market, the property must change its sales approach...
by Joe Rice | Oct 24, 2018 | Hotel Industry
Meeting planners can be quite challenging for any sales team and banquet department. While there are meeting planners that are completely professional and forthcoming, there are just as many that seem to thrive on creating difficulties during a function. Working with...
