by Joe Rice | Jul 13, 2018 | Hotel Industry, Industry Trends, Management
Every single year, roughly five million people are separated from their jobs, either by choice or termination. It is estimated it costs roughly 20 percent of the yearly salary of any given employee to find and train his or her replacement. That puts the cost of...
by Joe Rice | Jul 11, 2018 | Hotel Industry, Industry Trends
Being a general manager or director in a small chain or boutique hotel presents enormous challenges in today’s market. You are not only competing with flag recognition and loyalty programs but also massive advertising budgets. So, how can you compete with major brands...
by Joe Rice | Jul 9, 2018 | Hospitality Careers, Leadership, Management
This is a very interesting time for hospitality managers, as we are finally phasing out one management style for another. As little as a decade ago, many of the powers that be in the industry communicated by yelling and embarrassing their subordinates. Then, suddenly,...
by Joe Rice | Jul 6, 2018 | Hotel Industry
Yes, there was a time when pulling out a phone during the workday was frowned upon. However, with social media playing such a prominent role in the lives of not only our employees, but also in the actual success of our properties, that “mental attitude” towards phones...
by Joe Rice | Jul 4, 2018 | Career Advice
We are facing a critical time in our industry. Entry-level management salaries are exactly that… entry level. However, we are seeing more and more millennials walk through the door expecting to make Director money for an entry-level transient rooms, catering manager,...
by Joe Rice | Jul 2, 2018 | Hotel Industry
Banquet service, for some reason, is something where “average” is often considered top-tier level service. The pricing, however, is something that generally reflects fine dining, even for lunch and breakfast pricing. In many cases today, hotel food and beverage...
by Joe Rice | Aug 30, 2017 | Career Advice
So you’ve got the attention of a recruiter and it’s time for an interview. Awesome! But now how should you prepare for an interview like this? Should you go into it with the same mindset you would for an interview with a hiring manager at the company? In a few ways,...
by Joe Rice | Aug 28, 2017 | Career Advice
Getting that promotion can be tough, but what can be even tougher is asking for it. Luckily for you, in this scenario, actions speak louder than words. What you do in your day-to-day work will go much further than a great pitch to your boss as to why you should be...
by Joe Rice | Aug 25, 2017 | Career Advice
Unfortunately, hourly and part-time workers, in general, do not get the same attention from upper management as employees on salary. If you take a closer look at the numbers, this shouldn’t be the case. Nearly 1 out of every 4 workers in the American workforce are...
by Joe Rice | Aug 23, 2017 | Career Advice
The days after an interview can be an awkward time in the hiring process. As the candidate, you have to make the sudden switch from the eager go-getter to sitting back and being patient. It’s a balancing act where you want to stay relevant in their minds while also...
