by Joe Rice | Jan 11, 2019 | Hospitality Careers, Hotel Industry
For many of you, 2019 means the start of a new career in the hospitality industry. Whether you graduated in the spring or fall of 2018, you are already knee-deep into your new profession and more than likely learning challenges faced in the real world are nothing like...
by Joe Rice | Jan 9, 2019 | Leadership
One tip we have repeatedly given to younger managers in the hospitality industry is to find a mentor and attach yourself to his or her side. What we have not discussed, however, is how managers working their way up through the ranks can also become mentors to their...
by Joe Rice | Jan 7, 2019 | Hotel Industry, Industry Trends
Travel sites provide a wealth of information for hoteliers. Browsing through reviews and comments allows hotel managers to find the amenities and features every niche of traveler considers to be the most important to them during their stays. Recently, Trivago...
by Joe Rice | Jan 4, 2019 | Hotel Industry, Industry Trends
One of the bigger advertising mistakes I have seen in the hospitality industry with newcomers to online advertising is locking into one set of ads or one landing page. For an advertiser, this can be disastrous. I have seen entire ad budgets blown because the proper...
by Joe Rice | Jan 2, 2019 | Hotel Industry, Industry Trends
If you are a hotel marketing executive, you are putting the finishing touches on your 2019 marketing plan for your hotel or hospitality organization. Today, more than ever before, we have access to information marketing professionals could have only dreamed of even a...
by Joe Rice | Dec 31, 2018 | Hospitality Careers, Hotel Industry
Banquet manager was not the first job I had in the hospitality industry, but it was by far the most challenging. To be honest, it was a bit overwhelming at first, with so many moving parts and an operation that more or less runs 24/7/365. This is not a position for...
by Joe Rice | Dec 28, 2018 | Hotel Industry
Today, social media is everything, especially for the travel industry. Guests are using social media to research hotels, plan events, and document their own trips. For some reason, though, many hotels are still not getting it right when it comes to social media. While...
by Joe Rice | Dec 27, 2018 | Hotel Industry, Industry Trends
When a hotelier hears the term “guest data,” he or she is more than likely thinking about common vital stats, such as address, guest room type, and phone number. That type of data is great for the booking system, but it does not exactly help you in tailoring a better...
by Joe Rice | Dec 21, 2018 | Career Advice
Getting hired for the first time as a hotel manager can be a very exciting time. All of that schooling and all of that effort during the job search are finally paying off. As exciting and rewarding as it can be, it can also be a bit terrifying. For many managers, they...
by Joe Rice | Dec 19, 2018 | Hotel Industry
Christmas is nearly upon us, but that does not mean your marketing efforts to fill the hotel for the holiday should end. There are still plenty of last-minute travelers out there shopping for the best deals at the best hotels. If your property is among those staring...
