by Mandy Ferrin | Oct 20, 2020 | Senior Living
Despite your staffs’ best efforts to provide exceptional service to your residents, an anonymous user feels differently. You’ve received a one-star review. Now what? If you’re a facility that frequently receives four- and five-star reviews, getting a negative review...
by Mandy Ferrin | Oct 15, 2020 | Senior Living
With the direct-delivery meals, grab-and-go kits, and adjusted meal hours; seniors have certainly adjusted during the social isolation period. Coming out of the pandemic, dining expectations are going to evolve. Residents aren’t looking for hospital-grade food served...
by Mandy Ferrin | Oct 6, 2020 | Senior Living
Nurses are in high demand! With populations aging, the Census Bureau projects by 2029, more than 20 percent of the total U.S. population will be over 65 years old. The senior population is going to boom, doubling and even tripling throughout the next couple of...
by Mandy Ferrin | Sep 29, 2020 | Senior Living
With so many decisions to make, it’s easy to understand why the transition into an assisted living community is difficult for some seniors. Here are a few suggestions to help the moving process go smoothly for residents and your staff members. Provide multiple...
by Mandy Ferrin | Sep 23, 2020 | Senior Living
A national survey of independent senior living residents reported that most residents feel safe living in an independent living community during the pandemic. According to the survey, 93% of residents felt their community took the appropriate precautions to keep...
by Mandy Ferrin | Sep 15, 2020 | Senior Living
An Assisted Living Executive Director oversees the day-to-day operations of a facility, but the job requires so much more than that. Owners and operators understand that an ED can make, or break, the community. Job requirements are unique to the current needs of the...
