by Mandy Ferrin | Aug 29, 2022 | Senior Living
Despite your staff’s best efforts to provide exceptional service to your residents, you’ve received a one-star review. It happens to even the best establishments. Now what? If you’re a facility that frequently receives four- and five-star reviews, getting a negative...
by Mandy Ferrin | Aug 12, 2022 | Senior Living
The senior living industry is growing! The career opportunities are multiplying and operators are playing catch-up. In the United States, there are already more than 46 million adults over 65. By 2050, that figure is projected to reach about 90 million. There will be...
by Mandy Ferrin | Jul 12, 2022 | Senior Living
When looking for a senior living role, you don’t just want to be noticed, you want to come off as the absolute best applicant for the job. Recruiters look for someone with the right skillset paired with empathy and a people-oriented mindset. With a growing...
by Mandy Ferrin | May 11, 2022 | Senior Living
Owners and operators understand that the leadership within an elder care community can make, or break, the community. This is especially true when it comes to finding the perfect executive director. Being a top-level senior living executive is no easy feat. Do you...
by Mandy Ferrin | Apr 29, 2022 | Sales, Senior Living
One of the most important parts of bringing in new residents is the initial phone call. In the already competitive world of assisted living, potential residents have a variety of options. Most are hesitant to move to a facility and the others have already investigated...
by Mandy Ferrin | Apr 8, 2022 | Senior Living
It’s hard to find and retain good caregivers. Most of these jobs don’t require extensive qualifications, and because of the sheer volume of applicants, many communities have come to view caregivers as transient commodities. Your staff is your greatest...