by Mandy Ferrin | Apr 19, 2023 | Hotel Industry
93% percent of people read Google reviews before booking a hotel. Many owners wonder if it’s worth responding to reviews. The short answer: yes, it is. Even if your hotel isn’t sending out guest satisfaction reviews, third-party channels will always be...
by Mandy Ferrin | Mar 31, 2023 | Hotel Industry
Finding the right hotel management company is one of the most important decisions that a hotel owner can make. Whether you’re an owner, or you’re considering acquiring a property, management will define your hotel’s success. You’ll be better able to make the...
by Mandy Ferrin | Dec 6, 2022 | Hotel Industry, Industry Trends
What people want and what the market demands are not always on the same page. Looking forward to the new year, there is still plenty of time to make some much-needed adjustments to your revenue management strategy to ensure the hotel maximizes its potential for...
by Mandy Ferrin | Oct 31, 2022 | Hotel Industry, Industry Trends
While branded hotels have the advantage of brand name recognition, a larger staff and bigger marketing budgets, it is surprising that independent boutique hotels also have numerous advantages over the titans. If you’re employed with a larger chain, you may be...
by Mandy Ferrin | Oct 17, 2022 | Hotel Industry
Revenue per available room (RevPAR) is a performance metric that assesses both the room revenue and the occupancy rate of a hotel. It is often used to help hotels measure themselves against competing properties and is an important part of any hotel’s revenue...
by Mandy Ferrin | Aug 22, 2022 | Hospitality Careers, Hotel Industry
Choosing the right General Manager is pivotal for the success of your hotel. A GM needs to be just about ready for anything, so you want to bring on the best. Here are 4 ways to secure the best candidate for the job: 1. Focus on your interview questions A good...
