Say Goodbye to Low Hotel Guest Service Scores

Say Goodbye to Low Hotel Guest Service Scores

Do you know what a hotel’s greatest marketing tool is? Hint: It’s not advertisements. It’s the guests! Customer satisfaction… or dissatisfaction, can make or break your hotel. Although guest behaviors and preferences change, properties that deliver memorable...
How to Choose the Right References

How to Choose the Right References

It’s incredibly common for hiring managers to seek input from a candidate’s list of references. In fact, most companies include reference checks as a standardized part of their hiring process. Even though many companies may skip the check, it would also be naive to...