by Mandy Ferrin | Jul 28, 2021 | Leadership
Before you recruit a new GM, there’s almost always already a team in place. This can present somewhat of a challenge, especially when previous management has maintained the status quo. You may have managers that are incapable of doing the job without daily...
by Mandy Ferrin | Jul 20, 2021 | Career Advice
Many, if not most, companies shifted to a remote-work model at some point last year. Even the companies that didn’t get rid of their office space, reconfigured their space to be adaptable to those that could be remote. The contingency plan is beyond over, with...
by Mandy Ferrin | Jul 16, 2021 | Leadership, Recruiting
Creating an atmosphere that welcomes different types of people and encourages equal engagement is fundamental to building a diverse team. A diverse workforce includes multiple ages, ethnicities and worldviews; while serving as a building block for most successful...
by Mandy Ferrin | Jul 14, 2021 | Senior Living
Nurses are in high demand! With populations aging, the Census Bureau projects by 2029, more than 20 percent of the total U.S. population will be over 65 years old. The senior population is going to boom, doubling and even tripling throughout the next couple of...
by Mandy Ferrin | Jul 9, 2021 | Hotel Industry
Front desk agents are the face of your hotel. It may seem like a small chapter in the training manual, but teaching these staff members the art of upselling hotel rooms could be the key to the property’s profitability. Upselling is the art of persuasion and...
