by Joe Rice | Oct 26, 2018 | Industry Trends
There is a new generation of business professionals and they are more technology savvy than ever. For hotel managers, they also present a significant portion of your business pool. If you want to capitalize on this market, the property must change its sales approach...
by Joe Rice | Aug 1, 2018 | Hotel Industry, Industry Trends
The wine list for any hotel or restaurant offers a significant opportunity to drive sales. However, it is also often the most intimidating aspect of a hotel restaurant. Often times, restaurant managers or food and beverage directors allow their suppliers to dictate...
by Joe Rice | Jul 18, 2018 | Hotel Industry, Industry Trends, Leadership, Management
It is very easy to get comfortable in your work environment and begin to “miss” things you probably would have caught just a few weeks ago. As in anything, the more you are subject to something, the less you pay attention to things. Suddenly, you are walking by a...
by Joe Rice | Jul 13, 2018 | Hotel Industry, Industry Trends, Management
Every single year, roughly five million people are separated from their jobs, either by choice or termination. It is estimated it costs roughly 20 percent of the yearly salary of any given employee to find and train his or her replacement. That puts the cost of...
by Joe Rice | Jul 11, 2018 | Hotel Industry, Industry Trends
Being a general manager or director in a small chain or boutique hotel presents enormous challenges in today’s market. You are not only competing with flag recognition and loyalty programs but also massive advertising budgets. So, how can you compete with major brands...
by Joe Rice | Jul 31, 2017 | Industry Trends
Like any industry, the hospitality industry is always looking to utilize existing technologies and develop new ones to meet the growing needs of its customers. Guests have growing and changing demands, and hotels must remain on top of them. Be on the lookout for these...