by Amanda Ferrin | Mar 11, 2020 | Hotel Industry
The spread of Coronavirus (COVID-19) has caused concern and panic throughout the country. In an industry that is reliant on travelers, the reduced travel demand inevitably caused a financial dent in the industry. Michael Bellisario, a senior hotel research analyst...
by Amanda Ferrin | Mar 4, 2020 | Hotel Industry
Excelling in revenue management requires selling the right packages, to the right guest, at the right cost. With the extensive set of variables that determine your hotel’s performance, almost all hotels establish KPIs. Key performance indicators help hotels measure...
by Amanda Ferrin | Feb 26, 2020 | Hotel Industry
Front desk agents typically serve as the face of your hotel. Although it may seem like a minor detail – training your staff on upselling is often the key to your hotel’s profitability. Upselling is the ability to persuade booked guests to upgrade to a better...
by Amanda Ferrin | Feb 14, 2020 | Hotel Industry
The talent shortage has been a top concern for employers across the globe for a while now. The hospitality industry in particular struggles in recruiting qualified candidates. Now more than ever, it’s vital to utilize recruitment firms in filling searches. With that...
by Amanda Ferrin | Feb 12, 2020 | Hotel Industry
In today’s day and age, people are quickly finding rooms at discounted rates. Not at hotels, but in stranger’s homes. For the past few years, Airbnb has been taking over. This app makes it incredibly easy for people to rent out places to stay. So what...
by Joe Rice | Jan 21, 2020 | Hotel Industry, Industry Trends
The new year is here and we are already seeing a new direction for the industry in terms of being shaped by a specific demographic of traveler as well as some marketing and amenity trends coming to fruition. The year is young, so if you are not capitalizing or...
