by Joe Rice | Nov 14, 2018 | Hotel Industry, Industry Trends
There is nothing more damaging for a business than a negative review. This is especially worrisome in the hospitality industry due to the personnel interaction a guest has with hotel staff throughout their stay. What is even worse than a negative review is a hotel...
by Joe Rice | Nov 12, 2018 | Hotel Industry, Industry Trends
Facebook has made the dramatic move of replacing business reviews with recommendations. The change first came into effect in August and the impact of the decision is now trickling down into the business world. For the hospitality industry, this presents a tremendous...
by Joe Rice | Nov 9, 2018 | Hotel Industry
Has there ever been a more exciting time to work in the hospitality industry? The last few years have seen significant change, and it was definitely needed, but the future holds even more change for the industry. Management at all levels are finally embracing modern...
by Joe Rice | Nov 7, 2018 | Hotel Industry
One of the biggest changes in how hotel marketing managers promote their property is in how they use social media to improve brand awareness. The days of advertising with only print media have long since passed. With millennials beginning to dominate travel numbers,...
by Joe Rice | Nov 5, 2018 | Hospitality Careers, Hotel Industry, Management
Every hotel general manager wants to increase the bottom line of the hotel to provide more profits for ownership. After room revenue, resort fees, banquet room rental, and food and beverage income, what else is there? Well, a massive profit center is staring hotel...
by Joe Rice | Oct 24, 2018 | Hotel Industry
Meeting planners can be quite challenging for any sales team and banquet department. While there are meeting planners that are completely professional and forthcoming, there are just as many that seem to thrive on creating difficulties during a function. Working with...
