INSIGHTS
Companies who invest in hiring the right people, have maximized returns. At JDI our goal is to help you build a passionate team that ignites growth within your company.
JDI Insights
Reducing Your Stress in the Hospitality Industry
If there is one thing we have plenty of in the hospitality industry, it is stress. Unlike many other industries, though, we can never show it in front of our staff or...
How to Properly Handle Hotel Online Review Responses
Online reviews are the life and death of any hotel. We have covered the statistics on this several times, so I won’t rehash them again here. The only point I will make...
Improving Customer Service by… Listening
Our 2019 year is almost closed out. If you are like most hospitality managers, you are probably wishing you could have made a few different decisions along the way that...
3 Ways to Get Better Production from Hotel Employees
We all want the most from our staff, but there may be three obstacles preventing your staff from performing at their best. The good news is they can all be addressed and changed fairly easily to improve your staff production and morale.
Is Your Hotel Retaining Top Talent?
Hotel owners are so focused on enhancing the guest experience, that they often forget about the employee experience. Every time someone quits, they get replaced. With 6 percent of the staff leaving on a monthly basis, turnover becomes costly and time-consuming.
5 Ways to Improve Your Front Office Operations
Is your front desk operation dropping the ball when it comes to guest service and expectations? We found five common areas that may need to be addressed in most hotels.
Improve Your Job Description to Land the Top Talent
How many top talent candidates are your job postings getting these days? If you find yourself getting resumes from candidates that do not WOW you, the job description could be to blame.
Are Pop-Up Hotels a Temporary Fad?
Pop-up services have been dominating for a while now. Whether it’s a restaurant, shop or art installment, these services gain public attention quickly. Unsurprisingly, this trend has recently hit the hotel industry.
How to Improve Your Hotel’s Google Ad Marketing with Better Keywords
A major part of creating quality ads on Google is to use a longtail keyword to draw in very specific markets. If your hotel marketing team is using generic keywords rather than specific longtail keywords, we have some tips that will help maximize your advertising dollars and help improve your ROI.
Discovering Your Hotel’s Brand & Niche
Building a strong brand is vital in distinguishing and defining your hotel. Here are some tips to ensure successful branding!
How to Boost Your Hotel’s Social Media Engagement
Social media is a great form of advertising for any hotel IF the pages are active and generating interaction with your fans. If your pages are sitting idle, we have a few ideas that can help.
3 Tips for a Successful Hotel Social Media Account
Struggling to stand out from other hotels on social media? Here are 3 tips to help!