INSIGHTS
Companies who invest in hiring the right people, have maximized returns. At JDI our goal is to help you build a passionate team that ignites growth within your company.
JDI Insights
5 Tips on Upselling Your Hotel Rooms
Front desk agents typically serve as the face of your hotel. Although it may seem like a minor detail - training your staff on upselling is often the key to your...
Why Does the Hospitality Industry Have Such High Turnover?
Hotel owners and managers already know, turnover rates are high. The hospitality industry is one of the world’s largest employers. So it may be a surprise to some that...
How to Find and Retain Talent Despite the Shortage
The talent shortage has been a top concern for employers across the globe for a while now. The hospitality industry in particular struggles in recruiting qualified...
Things the Hotel Industry Can Learn from Airbnb
In today's day and age, people are quickly finding rooms at discounted rates. Not at hotels, but in stranger's homes. For the past few years, Airbnb has been taking...
Hospitality Technology Trends for 2020
Hospitality technology continues to shape guest experiences and expectations, serving as a critical piece in attracting and retaining hotel guests. Property managers...
Is Your Current Hotel General Manager Not Performing?
It’s true, there's a talent shortage in the industry, and general managers certainly aren’t excluded from that. Many hotels live by the philosophy of promoting within,...
Become a Better Leader with Better Delegation Skills
The one mistake virtually every young manager in the hospitality industry makes is that they all try to do too much. This is understandable, especially for managers...
Top 3 Reasons to Use a Recruitment Agency
It’s no news that finding top talent is incredibly difficult. Because of the low employment rate, candidates are driving the market. This means that if you’re relying...
Top Hospitality Trends for 2020
The new year is here and we are already seeing a new direction for the industry in terms of being shaped by a specific demographic of traveler as well as some marketing...
Ways to Increase Your Hotel’s RevPAR
What is RevPAR? Revenue per available room (RevPAR) is a performance metric that assesses both the room revenue and the occupancy rate of a hotel. This metric helps...
4 Assumptions Hospitality Managers Should NEVER Make
As a leader of a team, the one thing you can never do is make an assumption… about anything. Having said that, some assumptions are worse to make than others. Over the...
Four Tips for Increasing Hotel Guest Service Scores
Your guests are your greatest marketing tool. The satisfaction of your customers can make or break your hotel. Although guest behaviors and preferences change,...