How to Build a Strong Hotel Management Team

Any hotel manager arriving at a new property for the first time is already going to have a team in place. Regardless of who you are and your experience and success, this is going to present some challenges. For instance, what if the last GM was a micro-manager but you...

How to Get Your Hotel Employees More Involved

It is a fact that when employees are more engaged in the business, they are both happier and outperform those that are not. The reason for this is the staff has something at stake when they are fully engaged in the business, which makes them more committed to its...

How Hoteliers Can Get More Out of Google My Business

Something we talk about regularly here is the online presence of the hotel. We do this because in today’s internet-based world, missing even a single aspect of an online profile can cost the hotel business. Additionally, this marketing world is ever-evolving, so there...

3 Common Mistakes New Hotel Managers Make

Virtually every job “type” presents a rude awakening once you leave the classroom and get out in the field. Hospitality management is no different, but it offers challenges many other industries do not have. For instance, hotels are open 24/7, something few other...