by Joe Rice | Aug 28, 2019 | Recruiting
The hiring process has changed significantly over the last decade. The technology world has seemingly spilled over into the hiring world. The new generation of managers is used to an instant gratification world. They can pick up their phone, do a search, and have the...
by Joe Rice | Aug 22, 2019 | Hotel Industry, Industry Trends
The hospitality industry is always changing. Some of the things that are important to today’s guests were not even on the radar a decade ago. This is something that is always evolving, but it is also information that is readily available to hoteliers today. By...
by Joe Rice | Aug 20, 2019 | Leadership
There is something very unique about the overall culture of the hospitality industry in terms of employee culture. When a new manager enters the industry, one of the first things they are told is that there are two different types of guests in this industry: the...
by Joe Rice | Aug 15, 2019 | Hotel Industry
Why should guests stay at your hotel over other hotels in the area? Why should travelers choose your destination over another city? For many people, it is not even so much about the property as it is the proximity to an event or the amenities that will make their...
by Joe Rice | Aug 13, 2019 | Management
Most young managers will end up emulating a mentor’s management style early on in their career. This probably works out just as often as it leads to a total disaster. The thing about a management style is that it needs to fit your personality, not someone else’s. For...
