by Joe Rice | Jul 13, 2018 | Hotel Industry, Industry Trends, Management
Every single year, roughly five million people are separated from their jobs, either by choice or termination. It is estimated it costs roughly 20 percent of the yearly salary of any given employee to find and train his or her replacement. That puts the cost of...
by Joe Rice | Jul 11, 2018 | Hotel Industry, Industry Trends
Being a general manager or director in a small chain or boutique hotel presents enormous challenges in today’s market. You are not only competing with flag recognition and loyalty programs but also massive advertising budgets. So, how can you compete with major brands...
by Joe Rice | Jul 9, 2018 | Hospitality Careers, Leadership, Management
This is a very interesting time for hospitality managers, as we are finally phasing out one management style for another. As little as a decade ago, many of the powers that be in the industry communicated by yelling and embarrassing their subordinates. Then, suddenly,...
by Joe Rice | Jul 6, 2018 | Hotel Industry
Yes, there was a time when pulling out a phone during the workday was frowned upon. However, with social media playing such a prominent role in the lives of not only our employees, but also in the actual success of our properties, that “mental attitude” towards phones...
by Joe Rice | Jul 4, 2018 | Career Advice
We are facing a critical time in our industry. Entry-level management salaries are exactly that… entry level. However, we are seeing more and more millennials walk through the door expecting to make Director money for an entry-level transient rooms, catering manager,...
