by Joe Rice | Nov 21, 2018 | Hotel Industry, Industry Trends
This time of year, it is quite common to see an influx of international travelers at properties. Making your property more attractive to these guests can open up an entirely new market for your hotel. When these guests are wowed and made to feel at home during their...
by Joe Rice | Nov 20, 2018 | Management
The hiring process can take considerable time and money, which makes making a bad hire all the worse. Rest assured, though, you are not alone. Harvard Business Review estimates less than 20 percent of all hires are actually considered “fully successful,” which leaves...
by Joe Rice | Nov 16, 2018 | Career Advice
Today, most job applications happen online. This means your resume provides the first impression, and it better be a good one. It if is not formatted properly or does not mention the right skills, it will immediately go into the “pile,” never to be seen again. There...
by Joe Rice | Nov 14, 2018 | Hotel Industry, Industry Trends
There is nothing more damaging for a business than a negative review. This is especially worrisome in the hospitality industry due to the personnel interaction a guest has with hotel staff throughout their stay. What is even worse than a negative review is a hotel...
by Joe Rice | Nov 12, 2018 | Hotel Industry, Industry Trends
Facebook has made the dramatic move of replacing business reviews with recommendations. The change first came into effect in August and the impact of the decision is now trickling down into the business world. For the hospitality industry, this presents a tremendous...
