by Joe Rice | Dec 5, 2018 | Hotel Industry
Amazingly, there are still hotel managers not taking online reviews and social media seriously when it comes to promoting their property as well as protecting their online reputation. Traditionalists insist the best way to promote and advertise a property is with...
by Joe Rice | Nov 30, 2018 | Career Advice
Landing a job in a new location may be one of the most difficult things to do in this industry. Regardless of your reputation, work achievements, and education, local candidates generally have a leg up on anyone trying to relocate. It is just far easier to conduct...
by Joe Rice | Nov 28, 2018 | Leadership, Management
The one sad fact of the hotel industry is that the best employees are often leaned on the most. I have been on both sides of this and it did not take me long in either case to realize a solution needed to be put into place to avoid burnout. As you start to climb the...
by Joe Rice | Nov 27, 2018 | Management
Complaints are just a part of the hotel business. There are going to be honest mistakes, misperceptions, and customers that are simply looking for a little something for nothing. As each of these scenarios play out, there will be two things in common. That would be...
by Joe Rice | Nov 23, 2018 | Hotel Industry, Leadership
For many hotel managers, hiring employees is a task they put far too little effort into conducting properly. They leave it up to HR to gather and go through the first wave of applicants, then more or less just go through the motions when they are interviewing,...
