by Joe Rice | May 28, 2019 | Career Advice, Hotel Industry, Leadership, Management
As we all know, the Holy Grail of the hospitality world is the guest survey score. Get a bad score, risk a fine. Get too many bad scores, and you risk losing your flag. With so much on the line over a random survey, it is imperative the entire hotel staff operate on...
by Joe Rice | May 23, 2019 | Career Advice, Hospitality Careers, Leadership, Management
With the arrival of the warmer weather, hotels not only have to be ready for the guest traveler, but managers in the hospitality industry also have to manage employee vacation requests. This is a situation that can quickly become a nightmare if you do not have a plan...
by Joe Rice | May 21, 2019 | Hotel Industry
Yes, I know it is only spring, but if you truly want to get ahead of the game and ensure your occupancy rate stays high all summer, you should already be marketing your hotel to summer travelers. Getting a foothold in the market now will enable you to not only snag...
by Joe Rice | May 16, 2019 | Career Advice, Hospitality Careers
In preparing for that next big job interview—if you did it right, that is—you likely did a lot of research on the types of questions you could expect from the interviewer, from more general questions to those that really probe your knowledge of your field, your...
by Joe Rice | May 9, 2019 | Hospitality Careers
While you may have lost hope and had given up on hearing back, you finally got that call. After days or even weeks of searching for a job, the recruiter called you back about the offer. Perhaps this is your first time on a job hunt in a long time, or this is the first...
