by Amanda Ferrin | Feb 6, 2020 | Industry Trends
Hospitality technology continues to shape guest experiences and expectations, serving as a critical piece in attracting and retaining hotel guests. Property managers have invested in a wide range of solutions to create engagement with their brands. Smart technology is...
by Amanda Ferrin | Feb 4, 2020 | Management
It’s true, there’s a talent shortage in the industry, and general managers certainly aren’t excluded from that. Many hotels live by the philosophy of promoting within, and because of this, many hotels are managed by former departmental managers with limited...
by Amanda Ferrin | Jan 23, 2020 | Recruiting
It’s no news that finding top talent is incredibly difficult. Because of the low employment rate, candidates are driving the market. This means that if you’re relying on job boards to do the job searching for you, you aren’t attracting the best candidates. Even...
by Amanda Ferrin | Jan 17, 2020 | Hotel Industry
What is RevPAR? Revenue per available room (RevPAR) is a performance metric that assesses both the room revenue and the occupancy rate of a hotel. This metric helps hotels measure their performance in order to accurately price rooms. It’s often used to help...
by Amanda Ferrin | Jan 9, 2020 | Hospitality Careers
Your guests are your greatest marketing tool. The satisfaction of your customers can make or break your hotel. Although guest behaviors and preferences change, properties that deliver memorable experiences are rewarded with positive reviews. It’s vital to recognize...
