by Amanda Ferrin | Feb 28, 2020 | Candidates
Failure to prepare has derailed more than one promising interview, especially in a demanding industry like hospitality. As you get closer and closer to your interview, it’s vital to be prepared. Even when you’re well established in your career and your confidence is...
by Amanda Ferrin | Feb 26, 2020 | Hotel Industry
Front desk agents typically serve as the face of your hotel. Although it may seem like a minor detail – training your staff on upselling is often the key to your hotel’s profitability. Upselling is the ability to persuade booked guests to upgrade to a better...
by Amanda Ferrin | Feb 19, 2020 | Hospitality Careers
Hotel owners and managers already know, turnover rates are high. The hospitality industry is one of the world’s largest employers. So it may be a surprise to some that it also holds an extremely high turnover rate of 73.8%. This is way higher than the national average...
by Amanda Ferrin | Feb 14, 2020 | Hotel Industry
The talent shortage has been a top concern for employers across the globe for a while now. The hospitality industry in particular struggles in recruiting qualified candidates. Now more than ever, it’s vital to utilize recruitment firms in filling searches. With that...
by Amanda Ferrin | Feb 12, 2020 | Hotel Industry
In today’s day and age, people are quickly finding rooms at discounted rates. Not at hotels, but in stranger’s homes. For the past few years, Airbnb has been taking over. This app makes it incredibly easy for people to rent out places to stay. So what...
