Leaders are always trying to figure out ways to get more out of their staff. This can be especially true this time of year when short-staffing is common and employees are not exactly thrilled to be at work. Changing up just a few practices, however, can help improve both production and morale among your staff.
#1 – Provide the Right Resources
If you survey your team to figure out what would make their jobs more enjoyable, better pay is probably not the number #1 thing on their list. Of course, that’s always important. However, most people struggle when they aren’t provided with the best tools and resources to complete their job. And… that’s usually a recurring issue in hospitality, senior living, and really every industry under the sun.
Whether on-site or remote, your employees’ workspaces should be outfitted with the equipment they require to perform their duties. Keep an eye on the tools and resources available so you can make sure you have the correct ones for your staff. Measure the tool’s usage frequency. It is likely not that beneficial if employees only use the tool occasionally, such as once a week or once a month. However, if employees are regularly using the tool, this shows that it is a beneficial resource for the company.
#2 – Invest in Technology
Every industry leader is looking for ways to use new and existing technologies to meet the growing needs of its customers. Consumers have growing and changing demands, and leaders must remain on top of them. Technology upgrades make your systems more efficient and dependable for you and your team to use on a daily basis. New software may also be incompatible with older devices that lack the system requirements to run new applications.
The importance of using digital tools to work more efficiently and achieve more has grown over time. Companies have recognized the value of those who save travel time in increasing employee productivity as a result of restrictions on working from home. Furthermore, when employees use tools designed to help them connect better, communication in many work areas improves.
#3 – Encourage Days Off and Breaks
If your staff is rundown, they will not be productive. It doesn’t matter if they are a front desk agent, a chef, or a salesperson… too much work and no rest will burn them out. There will, of course, be days when breaks are limited, but overall, this needs to be an exception, not the rule.
Make sure your staff is able to take their lunch every day, even if you must stagger them and jump in to help while it happens. Make sure they get their days off as well because they are going to need them to recharge. Take care of your staff and they will take care of you.
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