by Mandy Ferrin | Feb 4, 2021 | Management
Thanks to COVID-19 the workweek has made some “radical” changes. Some companies have embraced working remotely permanently and others have adjusted their hours to be flexible for employees. One idea that continues to be tossed around is the 4-day work week. No, this...
by Amanda Ferrin | Feb 4, 2020 | Management
It’s true, there’s a talent shortage in the industry, and general managers certainly aren’t excluded from that. Many hotels live by the philosophy of promoting within, and because of this, many hotels are managed by former departmental managers with limited...
by Joe Rice | Oct 16, 2019 | Hotel Industry, Management, Recruiting
Studies show that within a year of being hired, 80 percent of new hires do not live up to expectations. A bad hiring decision can be one of the most expensive mistakes you can make. A study by Brad Smart, author of Topgrading, showed that only 20 percent of managers...
by Joe Rice | Sep 17, 2019 | Management
The hospitality industry has become increasingly popular over the last two decades. As recent as the 1980s, there were only a handful of respectful hotel management programs in the country. Depending upon what part of the country you were in and your budget, programs...
by Joe Rice | Sep 3, 2019 | Management
We have all been there… you get the phone call from corporate you are going to be audited in a week and everyone scrambles to fix everything that has been going wrong for months. Out of nowhere, money becomes available for labor and massive forces of temps are called...
by Joe Rice | Aug 13, 2019 | Management
Most young managers will end up emulating a mentor’s management style early on in their career. This probably works out just as often as it leads to a total disaster. The thing about a management style is that it needs to fit your personality, not someone else’s. For...
