If you are a manager, overseeing a group of top performers is certainly great. Over time though, you’ve probably realized that although goals are being met and even exceeded, it is tough to make sure they are happy and willing to stay around for the long haul.
The fact is, although these types of employees are more than capable of flying solo, they need proper support from their managers. Furthermore, the way you support them can’t be the standard way you support all employees because their career goals and aspirations are different from lower performing employees.
Here are a few ways you can offer them support and keep them around long-term.
Show Them They Are Valued
Through your managing experience, you are aware of the different ways people prefer receiving feedback. Some like it privately, while other like it in front of the group. Some may like email, while others like to be called into your office.
Then there are those to whom words mean nothing. They’d rather receive more compensation or be given more responsibilities.
Regardless of the way they like to be acknowledged, go out of your way to find out and make sure they know they are valued and appreciated.
Allow Them to Excel at Strengths
Sometimes to a fault, we expect employees to check all the boxes. We get caught up in the false fact that the only way for them to advance in their career is by being good at everything all the time.
Reality is that it is rare to find an employee like this. No one is the best at every part of their job, but somehow we dwell on deficiencies rather than improving on strengths.
As a manager, it’s good to be in the know about this and give your employees the opportunity to further excel at their strengths.
Encourage Them to Become Leaders
When you have employees at the top of their game, a great way to keep them engaged is by allowing them to become teachers. Teaching is a great way to break away from the day-to-day tasks and hone skills further. It is also a tremendous confidence booster.
Your employees can teach in a variety of ways from leading a presentation to working with new hires. Enable them to share their knowledge and leverage their expertise in any way they choose.
Ask Them for Feedback
Nothing shows your investment in their career more than by frequently asking what you can do better. Just make sure you follow through with their requests as long as it’s within reason. As their manager, you have the most control when it comes to your ability to support them within your organization.
Some great questions to ask include:
- What can I do to make your job easier?
- In what ways can I better support you?
- Is there anything I should start or stop doing for you?
High-performing employees are obviously great to have in your organization, but keeping them happy and around long-term is certainly hard work. Follow these strategies to help ensure they stay and prevent your company from having to go through the effort of replacing them.